Shipping and Returns

Delivery Service:

We service the majority of southern and central Ontario via our own fleet of trucks on a weekly basis.  Rural areas and overflow may be delivered using contracted carriers from time to time.  Please call our office for our delivery day for your area.  Orders for next day delivery should be placed by 12:00 pm the day prior to your delivery day to guarantee delivery.  We will strive wherever possible to add or fill orders that are placed later than 12:00 pm.

Prepaid Minimums:

Southern Ontario:  $550

Northern Ontario - Call for minimum, freight surcharges may apply

Maritimes - $1200, freight surcharges may apply

BC - Manitoba:  Call for minimum, freight surcharges may apply

Due to the fluctuating cost of fuel a fuel surcharge may be applied with notice.

Returns:

All returns must be approved prior to being sent back, a 20% restocking charge may be applied to returned goods in saleable condition.  Returned items must be in their original condition and packaging and free of any retail price stickers.

Credits:

Items claimed for credit from frequent buyer, coupons, or other claims must meet the manufacturers policy to receive credit. In the event a credit request does not meet the manufacturers policy we will not be able to process the claim.

Shipping Damages or Discrepancies:

All shipping damages or discrepancies must be called into our office within 24 hours of receiving the shipment in order to receive a credit.